tea gardens

tea gardens

Tuesday, December 03, 2013

Value for money

There is a lot to be said for good service.Honestly that is a subjective ,matter but for me if I feel happy after sampling something and is I feel I have had value for money then I would say it was good service .
So here I was wanting to spruce up for Christmas and wondering which place to go to for a good hair style and colour. Having looked at a few options my friend and I decided to go with one we had tried before despite them being more expensive or so we imagined. We have always had pretty decent seri ice in this place so there we were and we opted for a hairdresser we had used before. Considering how confused we were about the colour for our hair (our hair texture has changed over the years and needs a different feel) we plied him with questions all of which we're answered patiently and he spent and hour explaining how Indian hair was different from European ones and need to be treated differently,he took us through the colours explained how it would look and what we need to keep in mind by which time we were comfortable enough to let him do what he thought best. For the next three hours while my friend and I chatted the man did hair and then taught us how to style it ourselves and spent another few minutes explain gin the technique so there we were not just getting our hair coloured and styled but also getting a master class on styling.Now contrast this to my perivious experience where colour was slathered on and no explanations were given. I came away unhappy with the texture and color of my hair but had to live with it for a while and when all said and done we ended up paying the same at both places. Today we thought that we had got value for money both May friend and I were happy with the whole experience,the way our hair looked whereas in the previous place they styled it (if you can call that styling) it as they thought it should look and not the way I wanted it.
Now value for money was not so much in the fact that we went to an international chain of hair dressers but it was largely dependent on the fact that the service was on par with their salons in the rest of the world and that all the staff know what they are talking about . It's about the whole experience,it about the knowledge and the experience of going to an expert and then we do nt mind paying for it. Isn't it time for salons around the city to train their staff to such standards instead if it being just making a fast buck?. I for one am staying with the tried and tested thank you very much